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Transactions showing up from Debit card but not Credit

Typically when you link an institution both your Credit & Debit cards should be linked at the same time, allowing you to track spending on both cards. You can choose to manually remove a spending account on Manage Accounts page in your settings tab.

Also, usually credit card transactions take a few extra days to show up in comparison to debit transactions. The reason for this is that credit card companies first 'post' a transaction when you make a purchase but it takes them 24-72 hours to authorize these transactions. Wellspent will only record spending that has been authorized, resulting occasionally in a delay in showing up in the app.

If this is not the case for you, please send us an email at hello@wellspent.co with the email you've used to create your Wellspent account and include the following information:

1) Device being used
2) Banks/Financial Institutions linked to Wellspent
3) When you go to the Manage Accounts page in your settings tab, what do you see there? Which accounts are linked?