To enable Touch/Face ID in Wellspent, ensure that Touch/Face ID is enable in your device settings. Then, use the toggle on the Wellspent sign in page to enable Touch/Face ID in Wellspent.
If Touch/Face ID is still not working, please send us an email at firstname.lastname@example.org with the following information:
1) Device being used
2) A screenshot of the toggle in Wellspent that is not responding
3) Email associated with your Wellspent account